Refund Policy

The services available for purchase on our internet site are checked and fully operational. None of the devices requires registration to enable its primary functionality. If by any means, the received services is not working, we’ll help you again, but if you want the refund, you need to call our toll-free.

Our support staff are available to help you in installation and configuration via email ticket or telephone.

In rare instances and only within 30 days of purchase, if the services purchased from us is non fuctional, we will issue a refund after deducting the bank processing . In such instances, we need you to simply provide enough information for us to positively identify your purchase transaction (e.g., order number, your name , date of transaction, purchase code, number of licenses purchased, etc.). By the information provided by you, If we’re able to identify your purchase, and if your request ticket is raised within 30 days of purchase, You’re supposed to send out detailed problem to us in order the complete the refund process as soon as possible. NYcomputer isn’t liable for lost, delayed, or misdirected mail.

We will not initiate the refund at any cost if you haven’t purchased the support plan.

Acceptance of this Refund Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our services, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy. If you do not agree with or fully accept the terms of this refund policy, we ask, you not to place an order with us. Please contact us If you have any questions regarding our refund policy.